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Discussion topic: Consistent poor connection

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This message was authored by: Jordan79

Message posted on ‎10 Jun 2025 02:57 PM

Consistent poor connection

I am constantly having wi-fi drops daily, where the hub will be red or flashing green and yellow, I have not had a full day of WiFi in months!!!!

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This message was authored by: Chrisee

Message posted on ‎10 Jun 2025 03:44 PM

Re: Consistent poor connection

Posted by a Superuser, not a Sky employee. Find out more

@Jordan79 thst sounds like a broadband connection issue rather than a WiFi issue as such. If the service checker in the My Sky app does not offer help give Sky a call as the issue needs checking out by an engineer 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Jordan79

Message posted on ‎11 Jun 2025 02:49 PM

Re: Consistent poor connection

Unfortunately I've done it a few times and they always say it's fine, engineer has come out before and found nothing 

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