Discussion topic: Connection
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Message posted on 27 Apr 2026 02:05 PM
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Connection
Having issues with my tv cutting out constantly, every time I try to watch something it cuts out a lot saying connection try again. I've followed all steps but still no better. I'm being changed full price for this and I think it's unacceptable. Please will you sort it out
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All Replies
Message posted on 28 Apr 2026 08:21 AM
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Re: Connection
Hi @Jennniferevans, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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