@Jo385 if the online service checker run over a mobile connection is still not telling you that Sky are aware of a fault affecting your line and is not offering further help call Sky. Normally if the line dropped more thsn an hour before the system will take you through some simple steps and offer to book an engineer
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
