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Discussion topic: Connection

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This message was authored by Ashleighjay This message was authored by: Ashleighjay

Connection

My broadband connection keeps dropping 3+ times in a half hour period. It's been happening continuously since last night onwards. I've ran the checks online and there is apparently no issues with my broadband acoroding to sky app.  
I've reset the internet box and still not helped. 
any help? 

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This message was authored by Addie15 This message was authored by: Addie15

Re: Connection

Posted by a Sky employee

Hi there, @Ashleighjay. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Connection

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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