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Discussion topic: Connection to Firestick

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This message was authored by: Paul0702

Message posted on ‎19 Jul 2026 12:30 PM

Connection to Firestick

My Firestick constantly keeps buffering since I upgraded my Sky BB to fibre 300. It was fine before the upgrade. How can I fix this issue? I have tried rebooting the stick, the router etc. and nothing has resolved the issue. 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎19 Jul 2026 02:48 PM

Re: Connection to Firestick

Posted by a Superuser, not a Sky employee. Find out more

@Paul0702 

 

Was the Hub changed as part of the upgrade?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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