Connection range

[Tom354]

The WiFi isn't reaching the corners of the house, the WiFi hub is in an open position but devices keep loosing connection. I have had to write this message twice as I lost connection during the first attempt a few minutes ago. The Sky WiFi hub is in the same place as the previous BT hub but seems to lack the range the BT hub had. This is effecting our ability to work from home. Is there anything better hub or something that can boost the range?

[TimmyBGood]

@Tom354 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.