Discussion topic: Connection missing
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Message posted on 29 May 2025 10:59 PM
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Connection missing
For few months i have connection missing on my devices
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Message posted on 30 May 2025 05:36 AM
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Re: Connection missing
Try rebooting these devices and also your broadband hub and if this hasn't worked then try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
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