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Discussion topic: Connection lost every few mins

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This message was authored by: GLD2

Message posted on ‎26 Oct 2024 10:47 AM

Connection lost every few mins

Hi, on Thursday night and Friday all day (24 and 25 October) I have experienced continuous loss of connection. Can you please check the record of the connection stability? It was really disruptive to my work so if you can see something I would like someone to come and check it thoroughly. I just ran the test a few mins ago from the portal and it shows ok.

thank yoy

Gian Luigi 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎26 Oct 2024 03:59 PM

Re: Connection lost every few mins

Posted by a Superuser, not a Sky employee. Find out more

@GLD2  You are not talking to Sky we are customers like yourself. Do you have a black and white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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