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Discussion topic: Connection keeps dropping

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This message was authored by: Ryan134

Connection keeps dropping

For the last 3 days my WiFi connection is dropping every 15 minutes. Checked says nothing is wrong but all devices phones tablets and sky stream pucks stop working and it's getting really frustrating now.

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This message was authored by: Chrisee

Re: Connection keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Ryan134 if the lights on the hub show it is losing connection thst frequently and the service checker isnt offering support call Sky as there is a line fault. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Patsy+Stone

Re: Connection keeps dropping

Me too. Feel rather scammed by sky. New subscribers are told it takes 3 weeks for the system to stabilise so basically you wait for / weeks. Then when it isn't working still you are past your 2 week cooling off period. 

sky ones I was moving from BT but did not mention their hub is inferior . Now I'm trapped unable to work from home, my everyday life severely impacted . I'm sick if going round the same route, testing my system being told if all looks good but signal dropping constantly 

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