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Discussion topic: Connection keeps cutting
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This message was authored by: TillingGreen
Message posted on 08 Feb 2026 01:36 PM
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Connection keeps cutting
I’ve just joined Sky Fibre, and this is my first weekend using it on my computer, but the connection keeps cutting out.
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This message was authored by: JimM1
Message posted on 08 Feb 2026 02:28 PM
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Re: Connection keeps cutting
@TillingGreen What do you see, the link below as a starting point?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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