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Discussion topic: Connection keeps breaking
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This message was authored by: Pedro32
Message posted on 03 Jan 2026 02:20 PM
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Connection keeps breaking
Hi my kids games on the phone keeps saying that there has been an error with the connection and logs them off the games . Is happening constantly even dough all the checks say it's working properly but it isn't. I recently changed providers , I had a weaker Internet but no problems.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jan 2026 09:22 AM
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Re: Connection keeps breaking
Hi @Pedro32
What device are they playing on? How far from the router is it located?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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