Connection issues

[Hevs3]

Although I have tested my WiFi through your online service, I am still having issues with no connection. For example, my tv with sky Q  connection keeps dropping so I am unable to use Netflix etc. 

My phone also has poor connection via the WiFi.

[Eliza6]

Same thing happening to me. Trying to find any troubleshooting steps and having no luck

[Hevs3]

Mine works for a while if I reset and press the button on the router etc, but it soon drops off again! I haven't got time to keep resetting it! It seems to be worse since we upgraded to a new hub a few months ago.