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Discussion topic: Connection issues

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This message was authored by slimcea This message was authored by: slimcea

Connection issues

Hi, I have no broadband or phone connection today. Is anyone else in the east London area experiencing the same issue? Trying to call Sky but still holding after +40 mins. Terrible customer service!

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Connection issues

Posted by a Sky employee

Hi there @slimcea , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Connection issues

Posted by a Sky employee

Hi @slimcea 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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