07 Nov 2024 09:45 AM
Hi, I have no broadband or phone connection today. Is anyone else in the east London area experiencing the same issue? Trying to call Sky but still holding after +40 mins. Terrible customer service!
08 Nov 2024 08:33 AM
Posted by a Sky employeeHi there @slimcea , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
10 Nov 2024 08:45 AM
Posted by a Sky employeeHi @slimcea
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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