0

Discussion topic: Connection issues with FortiClient

Reply
This message was authored by: RebeccaScott76

Connection issues with FortiClient

Since yesterday I've been having issues working from home. My employer uses FortiClient VPN. I've never had any major issues until yesterday.

 

The key issue is when I connect to the VPN, I cannot access the internet on my work laptop. However, the moment I disconnect from the VPN I can access the internet. 

The trouble is, I need to be connected to the VPN to access our databases. I understand there have been numerous issues in the past between Sky and FortiClient.

 

I've tried contacting Sky directly and the line appears to be absolutely awful with all the representatives sounding robotic with silly levels of interference to the point we can't understand each other.

Does anyone else have a recommendation or a solution?

Reply

All Replies

This message was authored by: Chrisee

Re: Connection issues with FortiClient

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaScott76 if you confirm thst you have a  white Sky hub a superuser can escalate your post tima Sky team who should be able

to help.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for RebeccaScott76
Level 1 icon
Topic Author
This message was authored by: RebeccaScott76

Re: Connection issues with FortiClient

Hi, it's definitely a white super hub. 

Reply