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Discussion topic: Connection issue with tv
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This message was authored by: bellorna_
Message posted on 19 Feb 2025 08:09 PM
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Connection issue with tv
Internet connecting to all devices apart from my Samsung TV - something about IP address, tried entering manually but no joy! Resetting and updating tv software tried too but to no avail. What can I do?
P.s. Just installed today
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Feb 2025 07:51 AM
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Re: Connection issue with tv
@bellorna_ if you have the white Sky hub go into the My Sky app find tge advanced settings page for the Sky Max hub and change the WiFi security setting from the default WPA3-T to WPA2 as Samsung TVs cannot connectvto the new higher security standard. Hopefullybthst sorts your issue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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