Connection dropping all day

[Hcjw-]

For the past few days the WiFi keeps dropping can't watch Netflix or you tube or doing any work when I contact sky they say boardband is fine but it's not keeps flashing amber getting really fed up now need help 

[caesarome]

@Hcjw- 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.