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Discussion topic: Connection continually dropping.

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This message was authored by Beaker199 This message was authored by: Beaker199

Connection continually dropping.

I'm sick of paying for this crap service! My connection drops frequently despite numerous Openreach visits.

 

Can anyone help please?

 

Tried posting Router stats but stupid Sky won't let m upload a screen print or post it as text.
 
 
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Connection continually dropping.

Posted by a Superuser, not a Sky employee. Find out more

@Beaker199  Have you taken a screenshot, but it will not let you upload it to the forum?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Beaker199
Topic Author
This message was authored by Beaker199 This message was authored by: Beaker199

Re: Connection continually dropping.

Yes exactly. I tried print screen copy and paste but no this forum doesn't allow photos! I tied copying and pasting just the text but it came up with a message saying too many of the same numbers or something!

 

Thanks for replying.

Beaker199
Topic Author
This message was authored by Beaker199 This message was authored by: Beaker199

Re: Connection continually dropping.

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 789830 2305896 0 631942 98217 11:17:16 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 12093411 2491660 0 7235 0 251:48:53 WLAN (5 GHz) Up 46501428 19802199 0 0 393540 251:48:44


Broadband Link Downstream Upstream Connection Speed 22400 kbps 5212 kbps Line Attenuation D1(23.0 dB) , D2(67.2 dB) , D3(90.3 dB) U0(4.4 dB) , U1(53.4 dB) , U2(66.1 dB) Noise Margin 5.3 dB 4.8 dB
Beaker199
Topic Author
This message was authored by Beaker199 This message was authored by: Beaker199

Re: Connection continually dropping.

This is the best I can do. It converts it from HTML.

 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Connection continually dropping.

Posted by a Superuser, not a Sky employee. Find out more

@Beaker199  If you take a picture and not try copy paste you can then upload the picture to the forum.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Connection continually dropping.

Posted by a Superuser, not a Sky employee. Find out more

@Beaker199 

The image you've submitted that's waiting to be moderated does NOT seem to be connected with a Sky issue and is about asbestos? 

edit- I have now rejected that image. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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