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Discussion topic: Connection at home is poor

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This message was authored by: James0866

Connection at home is poor

While at home everyone in the house is not getting 1 bar next to the WiFi, calls are terrible and keep dropping out. Also while out I'm only getting 3G in most places if it is 4g it's not a good connection at all. It used to be better but very poor. This seems to have got worse over the past few weeks, I need my phone for work, calls dropping out and text not sending , not good. 

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This message was authored by: jamesn123

Re: Connection at home is poor

Posted by a Superuser, not a Sky employee. Find out more

@James0866 

For your broadband please post your router stats.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

 

Regarding 4G on your phone, this is not related to your Sky broadband at all so you'd need to post in the mobile forum about that issue.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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