Discussion topic: Connection Activated but no Internet : No internet light on Hub

This message was authored by: onizam95 · ‎21 Oct 2022

I have turned on my Sky Hub after the activation message. But the internet light doesn't go green. The power and Wifi line is green. Please help asap.

This message was authored by: Skull+Treaty · ‎21 Oct 2022

@onizam95

Is your activate date today? It can take until midnight before it becomes live.

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

This message was authored by: onizam95 · ‎21 Oct 2022

Yes its today and they texted me that its activated please connect. On call with them apparently my line is crossed with someone else and an engineer needs to visit.

This message was authored by: onizam95 · ‎21 Oct 2022

They have booked an engineer visit. Can someone tell me if its cost anything or is ti free as I have just setup and it isn't working?

This message was authored by: Highlinder · ‎21 Oct 2022

@onizam95 There should be no cost for the engineer visit.

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Discussion topic: Connection Activated but no Internet : No internet light on Hub

Connection Activated but no Internet : No internet light on Hub

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Re: Connection Activated but no Internet : No internet light on Hub

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