Connected with no internet

[Landac11]

My Internet keeps dropping out every 10-15 mins I have done all the checks and all the steps suggested and nothing helps

[caesarome]

@Landac11 

What you have tried ?

[Landac11]

Reset button, turning off at the wall, forgetting the WiFi from devices then re connecting them, I've tried the trouble shooting on the app but it says im all connected even though im not

[caesarome]

@Landac11 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

If nothing shows it will be a case of contacting Sky to see what they suggest.

[Landac11]

Thankyou I will give it a try