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Discussion topic: Connected new broadband hub

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This message was authored by: ETuck

Connected new broadband hub

I have connected a new broadband hub, all lights are green, so looks ok, but what do I do with the old hub? It still has light on, do I just unplug it? 

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This message was authored by: Chrisee

Re: Connected new broadband hub

Posted by a Superuser, not a Sky employee. Find out more

@ETuck yes if the new hubs is working and drvices can connect unplug the old hub depending on the model Sky msy ask for it back sondont destroy it quitecyet.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: caesarome

Re: Connected new broadband hub

Posted by a Superuser, not a Sky employee. Find out more

@ETuck 

If you have ordered a few hub to replace an older model then you can unplug the old one and only use the new one.

 

You can return the d one to Sky:

https://www.sky.com/help/articles/return-tv-broadband


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