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Discussion topic: Confirmation text from Sky of installation appointment.

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This message was authored by MarMclellan This message was authored by: MarMclellan

Confirmation text from Sky of installation appointment.

Hi, I'm expecting an OpenReach enginneer in on the 17th to install my Sky Broadband. I got a text this morning from an unfamiliar number with the content;

 

"Hi, it's Sky, Openreach will attend your propety on Mon 17 Apr to install your Broadband. Reply KEEP to confirm your visit. Reply CHANGE to postpone."

 

They have the Date correct and I'm 99% sure it will be OpenReach what will be the ones installing it since they are the ones in my area. I see some people online saying the number is a scam, and some saying it's not. Is this text legitimate? Would my installation be cancelled if I don't reply? I will be in on that day.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Confirmation text from Sky of installation appointment.

Posted by a Superuser, not a Sky employee. Find out more

@MarMclellan  It is a legit text, send the text to keep the date.

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