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Discussion topic: Compensation Form

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This message was authored by: Swindon47

Message posted on ‎19 Aug 2026 07:31 PM

Compensation Form

The first box on thclaim form is asking for your account number and asks you to "choose from options".

Box will not let me type in acccount number and does not show any options to choose from.

What am I supposed to do?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎19 Aug 2026 07:52 PM

Re: Compensation Form

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@Swindon47 

Let's start from the beginning, what compensation form is this ?

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Message posted on ‎19 Aug 2026 08:10 PM - last edited: ‎19 Aug 2026 08:11 PM

Re: Compensation Form

Posted by a Superuser, not a Sky employee. Find out more

@Swindon47 

 

The automatic compensation scheme for loss of broadband/voice service, delayed activation or missed engineer visits doesn't require a form: the clue is in the name.

 

https://www.sky.com/help/articles/auto-compensation 

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Message posted on ‎19 Aug 2026 09:50 PM

Re: Compensation Form

compensation form for delayed Broadband at sky.com/help/articles/roi-switching-and-porting-compensation as notified in e-mail ( I presume a round robin) on12 August entitled CONTRACT CHANGE

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Message posted on ‎19 Aug 2026 10:58 PM

Re: Compensation Form

Thanks, I will give it a try,. Why was it not signposted in Sky's e-mail re compenstion last week?

My first installation date was 4 Sept. 2025 - compensation is no more automatic than installation\

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