Discussion topic: Claiming £75 gift card

This message was authored by: Matthewg · ‎06 Sep 2022

Need help please!!

So I'm a new customer and when I got a new broadband deal I signed up to get £75 giftcard but said I had to wait 90 days before receiving it.

I checked and was told it was active from the 8th june so 90 days from then would be today but I haven't received anything? I've tried to email people but no one seems to know what's happening.

I had some trouble with our last bill as I previously had a sky account but closed the account and I've somehow reopened a different account under the same email address wonder if that could be the issue?

Any help much appreciated!!

This message was authored by: cookiemonsteruk · ‎06 Sep 2022

@Matthewg

Was that directly thru sky or the likes of money saving expert etc

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This message was authored by: Matthewg · ‎06 Sep 2022

I believe it was thorough sky itself.

This message was authored by: Matthewg · ‎06 Sep 2022

But it goes through gift cloud? I've spoken to them and they couldn't help

Discussion topic: Claiming £75 gift card

Claiming £75 gift card

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