Checking on broadband

[Zillwood96]

When streaming to watch tv or films the internet goes down on average 4 times... sometimes more and just sits for ever until switched off saying checking !!! This has been an issue ever since we went over to super fast . 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147