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Discussion topic: Charges if contractor damages interior cable

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This message was authored by: GAEB111

Charges if contractor damages interior cable

I'm about to have the plaster removed and replaced on the wall that houses my broaband supply box and the full fiber cable that comes in from outside. They've assured me that they'll somehow be able to work fine around it, but if they damage it then I'm assuming I'll get charged a callout charge etc for it's replacement.

I spoke to cstomer services on the phone who said that I wouldn't be charged, but that seems highly unlikely to me, hence me double checking.


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This message was authored by: TimmyBGood

Re: Charges if contractor damages interior cable

Posted by a Superuser, not a Sky employee. Find out more

@GAEB111 

 

Realistically I'm afraid no-one can give you a guarantee either way.  It's unlikely that a repair would be chargeable, but Openreach does reserve the right to do so.

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