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Discussion topic: Changing telephone number to a number already in use at the property

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This message was authored by badger123456 This message was authored by: badger123456

Changing telephone number to a number already in use at the property

We want to drop our current landline number as we dont use it, and use our second line telephone number for our tv and broadband package.  We are on a rolling broadband package.  Sky has said we need to cancel our current broadband and then wait a further 31 days before taking out a new contract.  We will lose our existing email addresses.  Why would we have to wait 31 days to take out a new contract and how can we keep our current email addresses with the new contract?