21 Oct 2024 05:30 PM
We want to drop our current landline number as we dont use it, and use our second line telephone number for our tv and broadband package. We are on a rolling broadband package. Sky has said we need to cancel our current broadband and then wait a further 31 days before taking out a new contract. We will lose our existing email addresses. Why would we have to wait 31 days to take out a new contract and how can we keep our current email addresses with the new contract?
21 Oct 2024 07:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@badger123456 wrote:
We will lose our existing email addresses.
Is the email address a Sky one, if so you would not lose it if you are logging in online to it on a regular basis so I'm not sure why that would say this is the case.
All broadband packages come with a Talk package so you can't have one without the other. If you don't lose your current phone line then you could ask Sky to change your package to a pay as you talk one so this should save you some money agaist a calls package that you might have on your account.
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