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Discussion topic: Change the move home date

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This message was authored by: SinYing

Change the move home date

The move home date is changing. I changed the installation date of new home in the app. But I can't change the termination date of the existing home. Please kindly advise. Thank you. 

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This message was authored by: Chrisee

Re: Change the move home date

Posted by a Superuser, not a Sky employee. Find out more

@SinYing you are best advised to call Sky and speak to the Home Movers team directly. Depending on how closecthevorginal date was they maybe able to getvthe switch re-arranged but Broadband moves require action by Openreach who can be very inflexible.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: SinYing

Re: Change the move home date

May I have Home Mover team contact number?

 

It is very difficult to reach the customer service of Sky. 

thank you. 

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