Change the move home date

[SinYing]

The move home date is changing. I changed the installation date of new home in the app. But I can't change the termination date of the existing home. Please kindly advise. Thank you. 

[Chrisee]

@SinYing you are best advised to call Sky and speak to the Home Movers team directly. Depending on how closecthevorginal date was they maybe able to getvthe switch re-arranged but Broadband moves require action by Openreach who can be very inflexible.

[SinYing]

May I have Home Mover team contact number?

It is very difficult to reach the customer service of Sky. 

thank you.