02 Jan 2024 01:52 PM - last edited: 04 Jan 2024 02:56 PM by Kelsingra
Hi I'm looking to move my broadband installation date but having no luck online
thanks in advance
Moderator note: Moved from nws article comments and changed title to reflect topic.
04 Jan 2024 03:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Kenny6 most broadband installs involve Openreach and moving one of their appointments often involves cancelling and rebooking with a 14 day delay.
However I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.
04 Jan 2024 03:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Kenny6 most broadband installs involve Openreach and moving one of their appointments often involves cancelling and rebooking with a 14 day delay.
However I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.
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