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Discussion topic: Cannot access broadband account
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This message was authored by: Liam124
Message posted on 24 Feb 2025 10:30 PM
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Cannot access broadband account
I can see my broadband account on my sky account however if I click to view the bill or edit broadband security it says 'this page is restricted'.
I have sky mobile and can access bills etc just fine.
Ive called sky in the past however found the advice vague and unhelpful. Does anyone have any advice?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Feb 2025 10:42 PM
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Re: Cannot access broadband account
Have you tried this:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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If you need help please provide as much information as you can
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