Cancelled my engineer appointment

[Ben1999F]

I've just been informed my engineer appointment on May 24th has been cancelled. After multiple phone calls cannot arrange.

please help asap as needed for work. Thanks

[GD1]

@Ben1999F  This is a customer helps customer forum, we can't reschedule your appointment or book one for you.  You will need to speak to Sky again, you don't say why they can't arrange a new one

Also working from home won't give your appointment any greater priority

[EmmaK]

I have had sky cancel and appointment on us.

We now don't need the appointment but I can't get through to sky to tell them. It's appalling service. Had nothing but issue with sky recently.

Has anyone got an email address as I don't really want to wait in a phone queue for an hour to tell someone to cancel my appointment. 

The emails I have tried have rebounded.

[caesarome]

@EmmaK 

The complaint form is here:

https://www.sky.com/help/complaints