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Discussion topic: Cancelled a switch

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This message was authored by: Abra87

Message posted on ‎06 Nov 2024 10:41 PM

Cancelled a switch

Was having issues with the wife's nhs vpn so was in the process of leaving sky BB to talk talk, 

 

now as of today the vpn has connected no problem numerous time. I've cancelled the switch with TT. Will sky BB continue to work as normal?

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This message was authored by: TimmyBGood

Message posted on ‎07 Nov 2024 10:40 AM

Re: Cancelled a switch

Posted by a Superuser, not a Sky employee. Find out more

@Abra87 

 

Hopefully, yes, but obviously there are potential tipping points in the provisioning process, so I'd suggest remaining alert to communication from both ISPs.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Abra87

Message posted on ‎08 Nov 2024 05:31 AM

Re: Cancelled a switch

Crap, it's disconnected the sky service. How can I get this re instated asap. She works from home?

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