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Discussion topic: Cancellation

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Avatar for Aucilia
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This message was authored by: Aucilia

Message posted on ‎21 Apr 2024 12:11 PM

Cancellation

I want to cancel my sky broadband

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎21 Apr 2024 12:14 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Aucilia if you are moving to another ISP who uses Openreach they will handle the Sky cancellation for you. Otherwise you will have to phone Sky and give 14 days notice. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Apr 2024 12:14 PM

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

You need to either call Sky and give them 14 days notice or if you plan to move to another network that is on the Openreach network you can sign up with them as they will; take over the line and should inform Sky that you have left so the choice is yours.

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