22 Mar 2024 09:50 PM
I want cancel
22 Mar 2024 09:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@michellemariefinc wrote:
I want cancel
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
22 Mar 2024 10:00 PM
Posted by a Superuser, not a Sky employee. Find out more@michellemariefincAre you thinking about moving to another provider? Are you still in contract for your broadband?
22 Mar 2024 10:00 PM
I am moving sky broadband to virgin broadband
22 Mar 2024 10:03 PM
Posted by a Superuser, not a Sky employee. Find out more@michellemariefinc Yes you will need to call Sky and give them notice that you are moving to Virgin.
22 Mar 2024 10:08 PM
Posted by a Superuser, not a Sky employee. Find out more14 days notice is required to cancel Sky Broadband so if you know the date you go live with Virgin you should be able to figure out when you need to contact Sky about this.
No problem. Browse or search to find help, or start a new discussion on Community.
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