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Discussion topic: Cancel sky broadband

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This message was authored by michellemariefinc This message was authored by: michellemariefinc

Cancel sky broadband

I want cancel 

Hi
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This message was authored by oldfella This message was authored by: oldfella

Re: Cancel sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefinc wrote:

I want cancel 


Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by Highlinder This message was authored by: Highlinder

Re: Cancel sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefincAre you thinking about moving to another provider? Are you still in contract for your broadband?

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michellemariefinc
Topic Author
This message was authored by michellemariefinc This message was authored by: michellemariefinc

Re: Cancel sky broadband

I am moving sky broadband to virgin broadband 

Hi
This message was authored by Highlinder This message was authored by: Highlinder

Re: Cancel sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefinc  Yes you will need to call Sky and give them notice that you are moving to Virgin.

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This message was authored by caesarome This message was authored by: caesarome

Re: Cancel sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefinc 

14 days notice is required to cancel Sky Broadband so if you know the date you go live with Virgin you should be able to figure out when you need to contact Sky about this.

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