Discussion topic: Cancel broadband
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Message posted on 27 Aug 2025 11:15 AM
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Cancel broadband
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Message posted on 27 Aug 2025 11:24 AM
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Re: Cancel broadband
@Donatas1 Are you asking or telling?
If you're asking to cancel you can't do this through a public community, the easiest way to cancel is by transfering your service to another boradband provider by using the One Touch Switch service.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 27 Aug 2025 12:23 PM
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Re: Cancel broadband
@Donatas1
The below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).
NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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