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Discussion topic: Cancel broadband

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This message was authored by: EmeraldShek

Cancel broadband

Hello! My Sky broadband is due to end in April, and I found a cheaper broadband with Vodafone for 500Mb, only £30 per month.
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This message was authored by: Daniel0210

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

@EmeraldShek wrote:
Hello! My Sky broadband is due to end in April, 

@EmeraldShek 

It will be your discount that ends in April. 

If you’re moving to another ISP you could use the One Touch Switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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