Discussion topic: Cancel broadband
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Message posted on 05 Dec 2024 08:51 PM
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Cancel broadband
I would like to cancel my sky broadband
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Message posted on 05 Dec 2024 08:57 PM - last edited: 05 Dec 2024 09:01 PM
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Re: Cancel broadband
@Suzanne35 You can't use a public forum to cancel any services, you willl need to call Sky to give 14 days notice or switch to another provider.
If you're still within a minimum term Sky may not accept the cancellation request.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Dec 2024 09:01 PM
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Re: Cancel broadband
@Suzanne35
If you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help
https://www.sky.com/help/articles/cancel-sky-broadband
Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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