Discussion topic: Cancel broadband
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Message posted on 05 Dec 2024 08:51 PM
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Cancel broadband
I would like to cancel my sky broadband
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Message posted on 05 Dec 2024 08:57 PM - last edited: 05 Dec 2024 09:01 PM
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Re: Cancel broadband
@Suzanne35 You can't use a public forum to cancel any services, you willl need to call Sky to give 14 days notice or switch to another provider.
If you're still within a minimum term Sky may not accept the cancellation request.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Dec 2024 09:01 PM
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Re: Cancel broadband
@Suzanne35
If you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help
https://www.sky.com/help/articles/cancel-sky-broadband
Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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