Discussion topic: Can you change your subscription by email or online? I don't think 📞 should be the only option.

This message was authored by: cheese1234 · ‎16 Oct 2023

Dear all

Hi, our subscription for just talk & broadband is now £50 a month, we haven't had time to look into this but making some time now. Is there no way to change subscriptions with Sky online or by email? We tried the chat facility but it said to call, which isn't always an option for individuals so I am checking to see how others have made contact with Sky, please? We may have to go back to old school sending letters 😁Thank you. Take care.

This message was authored by: Daniel0210 · ‎16 Oct 2023

@cheese1234

Basically the idea is you negotiate a new discount with an agent. Pretty impossible by snail mail.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: GD1 · ‎16 Oct 2023

@cheese1234 Sky don't use email and for Broadband you'd need to call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎16 Oct 2023

@cheese1234

Basically the idea is you negotiate a new discount with an agent. Pretty impossible by snail mail.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: cheese1234 · ‎16 Oct 2023

Thank you both for your answers.❤️❤️

Discussion topic: Can you change your subscription by email or online? I don't think 📞 should be the only option.

Can you change your subscription by email or online? I don't think 📞 should be the only option.

Re: Can you change your subscription by email or online? I don't think 📞 should be the only option.

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Re: Can you change your subscription by email or online? I don't think 📞 should be the only option.

Re: Can you change your subscription by email or online? I don't think 📞 should be the only option.

Re: Can you change your subscription by email or online? I don't think 📞 should be the only option.

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