Can't open outlook

[Weary+Traveller]

Up until a week ago I was accessing and using my Outlook account, now, it won't even open when I try to open it. I do recall when it first happened that there was a message from sky saying the site was blocked but I couldn't determine any detail as it disappeared quickly as I moved on.

All other sites like ebay, bbc etc work perfectly well so it must be a single hotmail block.  How  do I fix it and who will i need to contact at Sky?

[jamesn123]

Hi @Weary+Traveller 

There is two things you can try

1. Disable Sky Shield in your account settings

2. Switch off your hub for approx 30mins to get a new public IP as it may have been blocked.