2

Discussion topic: Can’t get WiFi throughout the house

Reply
This message was authored by VickyH75 This message was authored by: VickyH75

Can’t get WiFi throughout the house

Our WiFi doesn't work throughout the house. We've tried resetting and have 2 boosters (plug in types). Are sky able to supply a better router or booster please as I believe we should be guaranteed WiFi in every room. (We are a 4 bedroom terrace). 


Best Answers
This message was authored by Addie15 This message was authored by: Addie15 Answer

Re: Can’t get WiFi throughout the house

Posted by a Sky employee

Update-To fully resolve VickyH75's issue we have booked an engineer, and thus we consider this issue resolved on our end. If you need further help with anything else, please do not hesitate to reach out. Thanks. 

View this Answer within the discussion

Reply

All Replies

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Can’t get WiFi throughout the house

Posted by a Sky employee

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

This message was authored by Addie15 This message was authored by: Addie15 Answer

Re: Can’t get WiFi throughout the house

Posted by a Sky employee

Update-To fully resolve VickyH75's issue we have booked an engineer, and thus we consider this issue resolved on our end. If you need further help with anything else, please do not hesitate to reach out. Thanks. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion