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Discussion topic: Can’t connect
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This message was authored by: Frustrated1am
Message posted on 26 Dec 2025 08:30 PM
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Can’t connect
Not been able to connect since 2pm, switched everything off several times and still not working at 8.30pm, not happy
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Dec 2025 08:41 PM - last edited: 26 Dec 2025 08:49 PM
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Re: Can’t connect
@Frustrated1am wrote:
still not working at 8.30pm
Even if Sky is aware of an issue, Openreach doesn't do domestic broadband repairs on Bank Holidays.
You wouldn't get same-day response at other times of the year anyway: domestic subscription rates don't come close to covering that.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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