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Discussion topic: Can’t connect to devices in certain rooms and slow conection

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This message was authored by TO93 This message was authored by: TO93

Can’t connect to devices in certain rooms and slow conection

In the last week, I have been unable to connect to the WiFi on certain devices and in my living room and the router has been in the same position for over a year. 

when my tv and game console do connect, it's really slow and lags. My phone also doesn't connect but as I go closer to the router, my phone connects automatically.

 

need help please. 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Can’t connect to devices in certain rooms and slow conection

Posted by a Sky employee

Hi there @TO93 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tobynuts This message was authored by: Tobynuts

Re: Can’t connect to devices in certain rooms and slow conection

Yes this is correct 

This message was authored by Tobynuts This message was authored by: Tobynuts

Re: Can’t connect to devices in certain rooms and slow conection

As my computer is in the bedroom this is no use at all 

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