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Discussion topic: Can not get through password entry when trying to connect my RING door bell to new Router.

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This message was authored by: wardee72

Can not get through password entry when trying to connect my RING door bell to new Router.

Ring doorbell worked on previous router. New Sky Max Hub. Ring connects and works on iPhone hotspot. Fails at 95% when connecting to Sky Wi-Fi and reports incorrect password. WPA2-PSK. All other devices connect. Tried to select change Wifi settings in admin area of MySky but its not accepting the password there.

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This message was authored by: Chrisee

Re: Can not get through password entry when trying to connect my RING door bell to new Router.

Posted by a Superuser, not a Sky employee. Find out more

@wardee72 you should be able to edit the password in the hub;sxsettings but check thst thecappis listing the correct hub in the My Devices section. 

When entering Sky passwords it is extremly easy to misread them as Sky use letters like I & O and numbers like 1 & 0 which srecdead easy to mix up.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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