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Discussion topic: Can I suspend my Sky Broadband subscription?

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This message was authored by Mon+G This message was authored by: Mon+G

Can I suspend my Sky Broadband subscription?

Hi there,

I'm current living outside of the UK and not using my Sky broadband. I'd like to know if I can suspend my subscription until I return in September 2023?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I suspend my Sky Broadband subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Mon+G 

Sky don't pause subscriptions I'm afraid. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Highlinder This message was authored by: Highlinder

Re: Can I suspend my Sky Broadband subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Mon+G  This is not possible I am afraid. You would have to cancel or just leave it in place. If you are still within your minimum period contract then you will have to pay early termination fees to cancel your broadband.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Can I suspend my Sky Broadband subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Mon+G 

 

Unfortunately not. You would either need to cancel completely depending if you are in contract or not or let it continue

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This message was authored by Mon+G This message was authored by: Mon+G

Re: Can I suspend my Sky Broadband subscription?

Thank you for the quick response!

 

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