Can I get money off my broadband as not working for 4 days

[Aimeer]

My broadband went down on Saturday and an engineer couldn't come out till today so I have been without internet or tv (sky glass) for 3 1/2 days. Can I get money back for this?

[Daniel0210]

@Aimeer 

Afraid not. The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk.
https://www.sky.com/help/articles/auto-compensation

If you have a total loss of service and it isn’t fixed after two full WORKING days from when the fault is first reported to Sky, you will become eligible for it. 

[TimmyBGood]

@Aimeer 

At this point, no: Saturday and Sunday don't count, and Monday - Tuesday is within the target time for an Openreach fix on a domestic service (assuming you logged the fault with Sky over the weekend)