Cahit simsek (broadband )

[Cahit]

Been having alot of trouble last few months with my broadband cutting in and out on all advices within the house.i have tried all the advice on the sky page following all the instructions nothing is working when checking my sky speed on the sky app its saying I have a issue with the setup in the house after doing what they told me to do nothing is changing I have children trying to study for exams and this Internet had been terrible chucking them off there advices 

[Lisa-P1987]

Hi there @Cahit , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Cahit . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks