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Discussion topic: Buffering

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This message was authored by: Browner

Buffering

My firestick tv channels are buffering like mad. Plays for few seconds then buffers for 30-60 seconds. Says my wi-fi and broadband are fine but they obv not

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This message was authored by: Chrisee

Re: Buffering

Posted by a Superuser, not a Sky employee. Find out more

@Browner Firesticks are quite small and are plugged into the back of a TV which contain metal which blocks a lot of the WiFi signal from your Sky hub. You can check the speed your Firestick is actually receiving by running the Network test in the Netflix app's Get Help menu you need at least 25Mb/s for UHD..

 

One way to improve the signal is to connect the Firestick using acshort HDMI extention cable which Amazon used to bundle with the Firestick but now sell separately.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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