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Discussion topic: Buffering

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This message was authored by: Matt207

Buffering

Checked my broadband and it looks ok , but I keep getting buffering when watching some movies in the evening? 

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This message was authored by: jamesn123

Re: Buffering

Posted by a Superuser, not a Sky employee. Find out more

Hi @Matt207 

In the evenings your connection can slow down a bit due to WiFi congestion, essentially everyone around you trying to use the same WiFi airspace. I would recommend you try running through these troubleshooting steps when you are seeing the issue and check whether it makes any difference;

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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