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Discussion topic: Buffering
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This message was authored by: Matt207
Message posted on 19 Nov 2024 10:22 AM
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Buffering
Checked my broadband and it looks ok , but I keep getting buffering when watching some movies in the evening?
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Nov 2024 10:41 AM
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Re: Buffering
Hi @Matt207
In the evenings your connection can slow down a bit due to WiFi congestion, essentially everyone around you trying to use the same WiFi airspace. I would recommend you try running through these troubleshooting steps when you are seeing the issue and check whether it makes any difference;
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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