Discussion topic: Broken router

This message was authored by: LauraO1961 · ‎29 Nov 2022

Our router has been broken for a week now and had a nightmare trying to get a repair/replacement from Sky. Can I but a router from somewhere else (Argos) just to get us back connected to the internet while we wait for Sky to get a new one to us (several days due to the mail strike!)?

This message was authored by: TimmyBGood · ‎29 Nov 2022

@LauraO1961 wrote:

Can I but a router from somewhere else (Argos) just to get us back connected to the internet

You won't find a Sky-branded Hub there (or from any similar outlet) because Sky themselves don't offer Hubs for retail. Some have inevitably leaked online: those are dubious but probably functional.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood · ‎29 Nov 2022

@LauraO1961 wrote:

Can I but a router from somewhere else (Argos) just to get us back connected to the internet

You won't find a Sky-branded Hub there (or from any similar outlet) because Sky themselves don't offer Hubs for retail. Some have inevitably leaked online: those are dubious but probably functional.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Broken router

Broken router

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