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Discussion topic: Brodband doesnt work

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This message was authored by Ionelad This message was authored by: Ionelad

Brodband doesnt work

Internet no working

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This message was authored by caesarome This message was authored by: caesarome

Re: Brodband doesnt work

Posted by a Superuser, not a Sky employee. Find out more

@Ionelad 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Brodband doesnt work

Posted by a Superuser, not a Sky employee. Find out more

deleted. Duplicate
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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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